All work

May Tsui · Product Designer

TimedRight

Community CMS for Healthcare Professionals

A mobile community platform that helps healthcare professionals connect, share content and manage events more efficiently.

TimedRight healthcare community mobile interface

Role

Lead UI/UX Designer

Responsibilities

Defined the product vision, led user research and delivered the app’s information architecture, wireframes, prototypes and visual design.

About the project

Designing one cohesive mobile community for physicians, nurses, pharmacists and other healthcare professionals.

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The challenge

Many content types, one intuitive system

The product needed a reimagined mobile experience that made it easier for busy healthcare professionals to communicate, manage content and grow their online network.

The interface had to feel consistent across different content types while remaining lightweight enough for on-the-go use.

The process

From real workflows to a unified visual language

Stakeholder and user interviews clarified goals, workflows and pain points across healthcare roles. Key journeys such as discovering events, joining groups and messaging peers became task flows and low-fidelity wireframes.

Interactive prototypes tested navigation, information hierarchy and calls to action before the visual system was developed.

  • Bottom-anchored navigation
  • Consistent, centered primary content
  • Clear actions placed predictably across screens
  • Usability testing through interactive prototypes

The outcome

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A more cohesive community experience

The redesigned app made it simpler to discover relevant events, engage with the community and manage content on mobile.

A consistent visual and interaction language reduced cognitive load, improved task completion and strengthened the platform’s perceived quality.

The interface

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Screens from the community app

The result

What changed after the work shipped

More engaged

Session frequency and community interactions

Less drop-off

Registration and first-time activation

Better retention

Membership duration and churn